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Privacy Policy

Last updated: July 2026

1. Information We Collect

When you place an order via WhatsApp or use our website, we may collect:

• Your name and contact details (phone number, WhatsApp number)
• Delivery address
• Order details and payment confirmation
• Website usage data (via Google Analytics)

2. How We Use Your Information

We use your personal information to:

• Process and deliver your orders
• Communicate with you about your orders via WhatsApp
• Improve our website and product offerings
• Send promotional updates (only if you opt in via our WhatsApp channel)

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your delivery details with courier services solely for the purpose of delivering your order.

4. Cookies & Analytics

Our website uses Google Analytics to understand visitor behaviour. This data is anonymised and used solely to improve the shopping experience. No personally identifiable information is collected through cookies.

5. Data Security

We take reasonable steps to protect your personal information. Our website uses HTTPS encryption. Payment is handled via direct bank transfer — we do not store any banking credentials on our website.

6. Your Rights

You have the right to:

• Request access to the personal data we hold about you
• Request correction or deletion of your personal data
• Opt out of promotional communications at any time

7. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• WhatsApp: +94 70 703 3422
• Email: bathandbodyspotofficial@gmail.com